Members of the US Equities Hive recently met for a digital boardroom where we discussed the integration success stories and challenges associated with different platforms. Eze was discussed. Here are the takeaways:
– They have been playing a lot of defence recently and are quite reactionary
– There was anticipation that the SS&C takeover would be a catalyst for more R&D (like State Street and CRD), but this has not materialised
– Quite a lot of turnover on their help desk means users spent a lot of time explaining how they used the system to Eze when problems arose
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